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Shipping & Delivery Options

 

Shipping

Free Freight

IceMachinesPlus.com offers free freight shipping on Scotsman, Ice-O-Matic, Hoshizaki, Manitowoc, U-Line, True Refrigeration and Turbo Air products.  This policy is applicable to shipping destinations within the 48 contiguous United States.

Shipments to Alaska or Hawaii require a shipping quote and customer approval of the quote before processing.  Please contact IceMachinesPlus at 877-900-4423.  A shipping quote for destinations in Alaska or Hawaii would be e-mailed to you for your approval before you place your order.

Free shipping is for Standard "curbside delivery" only.

With standard curbside delivery, the delivery driver will bring your shipment to the "curb", loading dock, or receiving platform of the shipping address.  The customer is responsible for removing the merchandise from the truck.  The driver is not responsible for unloading the truck or bringing the item inside.

Lift Gate Service


Lift gate service can be arranged in advance for an additional $75.00 fee. Please call IceMachinesPlus at 877-900-4423 for a quote.  If you do not have a forklift or a "truck-height" receiving dock for a truck to back up to, you will need some way to get the shipment down from the vehicle.  With Lift Gate Service, the driver is responsible for lowering the shipment to the ground level.  Note that inside delivery, uncrating or installation is not included in Lift Gate Service.  You must specifically request Lift Gate Service prior to placing your order.

Residential Delivery

IceMachinesPlus.com is a commercial Web site selling primarily to commercial accounts.  Deliveries made to residential destinations or other limited access addresses will incur an additional $45.00 shipping charge from the freight carrier.  This increase in freight will be charged to the customer.

It is the responsibility of the customer to properly identify the shipping address as residential or limited access.  If the shipping address identification provided by the customer during the order process turns out to be incorrect, IceMachinesPlus will charge the customer the increase in freight costs upon receipt of the delivery charges from the freight carrier.

Residential addresses may not be easily accessed by a freight truck and may require special arrangements.  For example, if you do not have a truck-height loading dock, you may desire Lift Gate Service.  Please call IceMachinesPlus at 877-900-4423 for information and a freight quote before placing your equipment order.

International Shipping

Currently we cannot ship direct to destinations outside of the United States.  However, if you have made arrangements with a freight forwarding service, you can have your purchased items shipped to them for further handling and shipping to your international destination.  Please call us at 877-900-4423 to set up a shipment per your freight forwarder's requirements.