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Customer Testimonials

 

Ice Machines Plus has received great reviews from satisfied customers.  Below are just a few of the responses that have been received.

 

  • I was looking online for an Icemaker for a Christmas present and found Icemachinesplus. As it was the week of Christmas, I held out little hope that I would see the unit before Christmas. After making an inquiry on the site, I received an email from Austin Mordowanec answering all my questions. Austin said he would do his best to ensure delivery before Christmas. Three days later I had my Scotsman Ice Maker. Austin was great to deal with and followed up through the whole process. I can thoroughly recommend this business.

 

-Paul Q, Austin TX, January 12

 

 

  • The delivery of the ice maker came off without a hitch. Everything that was promised was done. Thank you for all of your assistance and knowledge, it was a pleasure working with you and getting to know you. I would recommend you and your company without hesitation which I already have. You understand customer service from the outset, thanks again for a flawless transaction.

 

-Jerry

 

 

  • Great customer service! There was some confusion over shipping, the customer service representative checked with his manager, called me back quickly, and took care of me.

 

-Jane

Latest Ice Machines Plus Testimonial

 

  • "Austin, I have been neglectful in not writing to you sooner, for that I apologize. The delivery of the ice maker came off without a hitch. Everything that was promised was done. Thank you for all of your assistance and knowledge, it was a pleasure working with you and getting to know you. I would recommend you and your company without hesitation which I already have. You understand customer service from the outset, thanks again for a flawless transaction."

 

- Jerry. December 26, 2011


And we thank you, Jerry, for your very nice words. Our customer service team members are here to help all of our customers find the right ice maker for their situation and to help make the purchase as quick and easy for them as possible.

 

 

  • Customer Service Rep was wonderful. He was so helpful and very patient with me over the phone.

 

-Denise

 

 

  • My Hoshizaki KM-61BAH  Ice Machine is great. I cut 5'' of the legs and it's perfect. This is the 4th ice machine I installed there.
    You guys were so helpful and the product fulfilled every one of my unusual requirements. I already told [...] manufacturing about your place. Keep up the good work.

 

-Edward

 

 

  • The ice machine is installed and making ice!
    Thank you for your efficiency and excellent communication to get this ordered and shipped in a timely manner.
    If every company that I work with was as capable as you, the US would be back on track.

    Sincerely,
    Paula