1. Ice-O-Matic Undercounter Ice Makers: A Trip Down Under

    Ice-O-Matic ICEU150 Underounter ice machine   In the past, we have focused on specific ice makers from Ice o’matic, but today we turn our focus to the three most popular undercounter ice makers available from Ice-o-matic: The ICEU150FA, the ICEU220FA, and the ICEU300FA. If you saw a picture of the three of these ice makers, you might not be able to notice any real differences. These ice undercounter ice machines do however, produce at different rates, hold different amounts of ice, and fit better in different environments or locations. Hopefully this article will serve to enlighten readers about Ice-o-matic’s three most popular undercounter ice makers, and then the reader can assess whether or not they are appropriate for their home, office, or business.

    Ice-O-Matic ICEU220 Undercounter Ice Maker   The ICEU150FA and ICEU220FA share the most similarities. In fact, these two undercounter ice makers share the exact same measurements, and their internal bins hold the same amount of ice, at 73 pounds. The difference between the ICEU150FA and ICEU220FA is in their production rates. The ICEU220FA produces ice at a greater rate per day, with the ability to produce up to 240 pounds of ice in a 24 hour period, or at about 10 pounds per hour. The ICEU150FA will produce up to 174 pounds of ice. Generally, when comparing or assessing ice makers, the three digit number in the middle will show around how much the ice maker is expected to produce on a daily basis.

    Both of these undercounter ice makers from Ice-O-matic measure a mere 24 inches wide and 39 inches tall, with the ability to fit under the standard bar counter. Given their size, and the fact that they are both in the undercounter class, their output is quite impressive. Other undercounter ice makers do not put out nearly these amounts of ice.

    Ice-O-Matic ICEU300 Undercounter Ice Maker   When we turn our attention to the ICEU300FA, we see the “grand daddy” of undercounter ice makers. Of all undercounter ice makers, this one makes the most ice. Ice-O-matic proudly and humbly presents this undercounter ice maker for those that need maximum ice production but can only sacrifice a small amount of space. The ICEU300FA, which also measures 39 inches tall, can produce a staggering 309 pounds of ice per day in ideal conditions. That is more ice than some cuber heads have the ability to produce, making the ICEU300FA one of the best and most efficient undercounter ice machines around.

     All of these undercounter ice makers from Ice-O-matic are ENERGY STAR qualified, and produce the standard full ice cube. They breathe and release air from the front of the machine, allowing them to fit seamlessly between other bar equipment. With the ICEU150FA, the ICEU220FA, and the ICEU300FA from Ice-O-matic, you have your choice of three incredible undercounter ice makers that will provide your home bar, or your business, a great amount of ice from a compact machine.

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  2. Need a New Ice Machine? Let Us Help!

    Do You Need A New Ice MachineIf your ice machine consistently looks like this, it may be time to find a new one for your business.

    If you own an ice machine, chances are you’ve asked this question at one point or another. Unfortunately, there is no simple, clear cut explanation for why your ice machine is not making ice. There are many factors that play a part in the ice making process, and there are a lot of things that can go wrong with your ice machine in its lifetime. Hopefully, with this guide, you will be able to identify the problem or problems facing your ice machine and you will be able to get your unit back to doing what it is supposed to do – making ice for you and your establishment. We separated these issues into two categories: External Factors and Human Errors. Some are easy to fix while some require additional time or resources, but with this list, you should be able to locate the problem and fix it accordingly.



    Temperature / Weather

    High Temperature Thermometer

    Temperature increases can kill your ice machine's production

    This issue is faced by those who allow their ice machine to operate in a commercial kitchen or any other high temperature areas of your establishment. When forced to operate under these conditions, your ice machine may struggle greatly. In fact, most ice machines are rated by their performance in 90 degree heat, and some can lose up to 30% of their ice production when making ice in elevated temperatures. During my years of bartending, (although our ice machine made use of a remote air cooled condenser) we would always notice a dip in ice production when it became excessively hot (95+ degrees over a few days). When the air temperature is too high, water temperatures often increase, and your ice machine requires more time to bring the water to acceptable levels for ice making. This can slow ice making or bring it to what seems like a standstill. For this reason, it helps to purchase an ice machine that makes more ice than you will require on a daily basis.


    Improper Clearance

    Almost every air cooled ice machine head and undercounter ice machine requires six inches of clearance for optimum ice making. Manitowoc ice machines advise more, with eight inches as the recommended value. If your ice machine does not have the proper amount of room to operate, it will not be able to take in air to keep the condenser cool. If the condenser is not cool, your ice machine’s ice making power will suffer. Dust and dirt gathered on your condenser coils can also affect ice machine performance, but we will address this later at a greater length. You should always adhere to the minimum clearance recommended by the ice machine manufacturer to get the most out of your ice machine.

    Ice / Minerals on Evaporator Plate

    Sometimes, mineral deposits will affect the way ice is harvested after being created on the evaporator plate. Ice may continue to grow and thicken as your evaporator plate cannot warm efficiently enough to drop your ice into the bin. Generally, lower quality water can leave behind mineral or scale deposits, and those can build up on your evaporator plate. If these issues are left unattended, your ice machine may continue to produce ice, but it will often be thin, watery, and of low quality. In most cases, a thorough cleaning will solve these problems. If you haven’t already, you should consider adding a water filter to your ice machine, which will greatly reduce (if not completely eliminate) the amount of sediment and minerals in the water used for ice making. Your evaporator plate is one of the most important pieces of your ice machine, so it should be cared for accordingly.

    Scale Buildup

    As water travels from the clouds, through the soil, and eventually into your ice machine, it may pick up small, microscopic minerals along the way. When this water runs through your ice machine, these mineral deposits can be left along way, and can build up over time. In doing so, your ice machine will create ice less efficiently. Scale buildup is one of the most common causes of machine malfunction. Everpure provides more information on scale buildup, and details how to identify which minerals are most present in your water. Scale buildup can be minimized and prevented with a proper water filter, and it can be removed with any of the scale removal products found at Ice Machines Plus as well.

    Dirty Condenser

    Dust on Ice Machine Condenser The dust on this condenser is inhibiting airflow to the ice machine

    The condenser coils can be found behind the vents on the sides or top of your ice machine (air cooled models). Through these vents, warm air is filtered out and away from your ice machine to allow it to make ice with greater ease and to keep the unit cool. These coils however, can collect dust, dirt, and grease which can inhibit the transfer of heat away from the ice machine. In the case of dust and dirt, you can easily wipe them away with a moist towel with little effort. If it is grease buildup, a deeper clean may be warranted, usually one that makes use of a cleaning solution or chemical if the situation is exceptionally bad.

    Water Issues

    Obviously, water is required to make ice. So, if your ice machine is not making ice, you may need to check that your water supply is adequately connected and providing water to your ice machine. If the water is warmer, it may take longer for your ice machine to create ice. The optimal temperature for water used in your ice machine is 50 degrees Fahrenheit.


    Ice Machine Programming or Settings are Off

    Programming Indigo Ice Machine

    While some of your problems can be chalked up to a faulty unit or other external problems, human error may also play a role in your ice machine’s performance. Some ice machines (notably Scotsman’s and Manitowoc’s) can be programmed to make ice on a schedule or to not make ice when it is not required. If your ice machine was set to rest or sleep for a certain amount of time, it is quite possible that someone forgot or neglected to adjust the settings back to ‘ice making’ mode. These settings can be adjusted rather simply however and your ice machine should get back to making ice in little time.

    Ice Machine Not Plugged In

    Well, this one is a head slapper. You checked all of the previous problems we listed and then you saw the plug resting on the ground behind the ice machine, or that the ice machine was simply turned off! Whether someone tripped over the cord and it was pulled from its socket or your ice machine was unplugged or turned off by someone with malicious intent is for you to find out, but for now, plug it back in and get back to making the ice that your customers need!

    Hopefully, upon finishing this list, you will have found the cause of and solution to your problem and your ice machine is once again making ice. If the problem was internal, you may want to consider a water filter from our water filter store, or any of our scale reducing products. If your ice machine is still not making ice, you may have to search locally for a repair person, which may cost hundreds or thousands of dollars. In these cases, it is best to assess your options and consider the cost of repairs versus the cost of a new ice machine. In that latter case, we will be able to provide you with the ice machine that best suits your business, so do not hesitate to give us a call!

  3. Ice-O-Matic GEM0450A Ice Maker

    The Ice-O-Matic GEM0450A is a blessing to ice lovers everywhere. It produces ice that is not only easily chewable and crunchy, but it’s also to keep up with the volume necessary in a restaurant setting. This ice machine practically does it all with less water and power.

    Benefits of the Ice-O-Matic GEM0450A Ice Maker

    This pearl ice maker takes it to the next level by bringing great ice to the people on a large scale. Producing over 400 pounds of ice a day, it helps you keep up with the customer load.

    Easy cleaning, too. With such a durable unity, you can just wipe the system down and it looks good as new. The sleek curves on this Ice-O-Matic ice maker shine when you’ve clean.

    The bacteria and slime are minimized because of the AgiON system of anti-microbial protection. The bin will develop less scale and biofilm, meaning that you can take more of your time making great drinks in your bar and restaurant.

    The nugget ice itself is inexpensive to create, so you won’t have to worry about breaking the bank.

    What do you look for in an ice machine? Is it just something that runs, or would you prefer something that stands out from the crowd, an ice maker that people will talk about?

  4. Ice-O-Matic EF250A32S Undercounter Flake Ice Machine

    Flake ice is widely popular due to its number of uses. This type of ice has uses in retail, healthcare, and many other industries. Because flake ice is highly moldable and can cover a large area, allowing for rapid cooling, it is ideal for seafood and produce displays. It is also ideal for the treatment of sports injuries and for patients who might be in danger of choking on larger cubes.

    The Ice-O-Matic EF250A32S is an undercounter ice machine that produces flake ice. Under the optimal conditions of 50 degree water temperatures and 70 degree air temperatures, this unit is capable of producing 400-lbs of flake ice every 24 hours. The built in storage bins can hold up to 143-lbs of ice. A production rate of up to 17-lbs of ice per hour ensures that you will always have ice on hand to meet your business needs.

    Features of the Ice-O-Matic EF250A32S

    The EF250A32S stands just 41” inches high, so it will easily install under most commercial counters. The stainless steel finish is durable and compliments most commercial food service appliances. The unit is air-cooled, saving water, but does require clearances on the left side for the air intake vents. The manufacturer recommends a minimum of 6” clearance for the vents to function properly. A 115-volt power supply, an incoming water line, and an external drain are all that is required for installation. A pump drain is available if no floor drain is present.

    Ice-O-Matic's ice extrusion process removes the excess water from the ice. This allows the EF250A32S to produce a drier, higher-quality ice. The unit is energy efficient as well, requiring only 5.6 kWh of electricity and 12 gallons of water for every 100-lbs of ice produced.

    Ice-O-Matic also provides outstanding warranty protection for their ice machines. This unit comes with a 2-year warranty on parts and labor for the ice machine. A 5-year warranty for the compressor also comes with the unit.

    If your business has need of flake ice, the Ice-O-Matic EF250A32S has a small profile, yet a large production capacity. It will more than meet the needs of your business and is worthy of your consideration.

  5. Ice-O-Matic ICEU150HA Half-Cube Undercounter Ice Machine

    Half-cube ice is incredibly popular, especially in restaurants and self-serve establishments like gas stations and convenience stores. The reason for this is because the size of half-cube ice means more ice in every cup. This, in turn, displaces more liquid, saving you money. Half cube ice is also easier to chew than full cube ice, making it popular among ice-chewing fans.

    The Ice-O-Matic ICEU150HA half cube undercounter ice machine will deliver the half-cube ice that you and your customers need and want. This machine is capable of producing 185-lbs of half-cube ice every 24 hours under ideal conditions of 50 degree water temperature and 70 degree air temperature. The built in storage bin can hold up to 74-lbs of ice, ensuring you will always have enough ice on hand to meet your business's needs.

    Feature of this Ice-O-Matic Ice Machine

    The half-cube ice produced is 7/8” x 7/8” x 3/8” which is smaller than a full cube, ensuring more ice in every cup and therefore, more beverage displacement.

    The ICEU150HA stands only 39” inches tall and is only 24.5” wide. This opens up a variety of installation options, especially since the unit is air-cooled. The intake and discharge vents are located on the front of the unit, so no side clearances are necessary. Only minimal clearances are needed at the back of the unit for water and power connections. The unit needs only a standard 115-volt power supply. An external drain is required for when the unit purges water and drains melted ice from the storage bin.

    The ICEU150HA has qualified for an Energy Star certification. The unit only uses 8.25 kWh of electricity and 25 gallons of water for every 100lbs of ice produced. Ice-O-Matic has also included the Harvest-Assist feature to shorten the ice-making cycle by more quickly removing ice from the evaporator.

    The stylish stainless steel exterior is scratch resistant and easy to clean. Built in antimicrobial protection will help to stave off the formation of mold and slime as well as bacteria that may harm your customers.

    Ice-O-Matic has you covered when it comes to the warranty as well. The ICEU150HA comes with a 3-year warranty on parts and labor for the ice machine. The evaporator and the compressor each come with a 5-year parts warranty as well.

    The Ice-O-Matic ICEU150HA is a powerful machine that will deliver the half-cube ice that your business needs.

  6. Ice-O-Matic ICE0520HA-CD40022 Air-Cooled Ice Machine w/ Hotel Dispenser

    Hotel guests often need ice. Whether it's for general drinks or to fill a bucket full of ice to chill wine or champagne, ice is a necessity. Because not all hotels provide every room with a freezer to make their own ice, they need ice machines to do the job for them.

    The Ice-O-Matic ICE0520HA-CD40022 is a combination of the Ice-O-Matic ICE0520HA ice machine with the CD40022 Hotel dispenser.

    A Great Hotel and Motel Ice Machine

    This model produces up to 520 lbs of half-cube sized ice per 24 hour period. Each cube measures approximately 7/8” x 7/8” x 3/8” in size. Retailers love this size ice because the more ice, the less beverage needed to fill a glass. The smaller ice cube size also means fewer chances that the dispenser will jam. The built in ice bin will store up to 120 lbs of ice at a time, meaning that you will always have ice on hand for your guests.

    The ICE0520HA-CD40022 does require a 115-volt 60 Hz 1-phase power source. Also needed is an incoming water line and a drain to purge water left over after the ice production cycle.

    The CD40022 dispenser has a large dispensing chute and a push button activation feature. The dispensing area is wide enough to accommodate ice buckets used at a majority of hotels. The Turbo Dispense Technology incorporated into the dispenser allows for dispensing ¼ pound of ice per second.

    Additional attributes of this machine include the Harvest Assist technology, allowing for a shorter ice production cycle. Built into each surface that comes into contact with water and ice is the Pure Ice antimicrobial protection. This helps to ward against bacterial build up that can lead to slime and mold.

    Ice-O-Matic delivers with the warranty as well. The ICE0520HA-CD40022 comes with a 3-year warranty on parts and labor for the ice machine. Also included is a 5-year parts coverage for the evaporator and the condenser. The dispenser comes with a 3-year warranty for parts and labor as well.

    If your hotel business is in need of an ice machine, the Ice-O-Matic ICE0520HA-CD40022 is certainly a choice worthy of your consideration.

  7. Ice-O-Matic ICE0320FA-CD40022 Ice Machine w/ Hotel Dispenser

    Hotels need ice for their residents and temporary occupants. Since not every hotel provides a refrigerator in their rooms, they need to have ice machines with dispensers. These machines must be able to keep up with the demand that the customers place on them.

    The Ice-O-Matic ICE0320FA-CD40022 is capable of producing 334 lbs of ice per day and combines this with a 22” wide dispenser. The ICE0320FA-CD40022 produces a full-size cube that measures 7/8” by 7/8” by 7/8” and melts slower than smaller sized ice. Capable of holding up to 120 lbs of ice at any one time, the ICE0320FA-CD40022 ensures you will always have ice on hand.

    Other Features of this Hotel Ice Machine

    When it comes to installation, the machine requires a 115-volt, 60Hz power source and a drain for the water coming from melted ice within the bin. Of course, there is also a need for an incoming water source.

    The ICE0320FA-CD40022 has a push activation feature and the wide mouth will accommodate most sized ice buckets. Ice-O-Matic's turbo dispensing technology allows for ¼ a pound of ice to be dispensed per second.

    The unit is air-cooled, meaning less water is used than water-cooled models. There's less need to worry about slime and mold with the Pure Ice built in antimicrobial protection. The Agion compound is incorporated into all surfaces that contact water and ice, decreasing the build up of bacteria that leads to mold and slime.

    When it comes to warranties, the ICE0320FA-CD40022 delivers. You will get a 3 year warranty for parts and labor on the ice machine, 5 years parts coverage on the evaporator and the compressor, and 3 years for parts and labor on the dispenser.

    If you are in need of a new ice machine for your hotel, the Ice-O-Matic ICE0320FA-CD40022 is certainly worthy of your consideration.

  8. Ice-O-Matic GEMD270 Pearl Ice Machine and Water Dispenser

    The break room or luncheon area of most business environments simply don’t have the space to spare for a full sized ice machine. That’s where having the Ice-O-Matic GEMD270 Pearl Ice Machine and Water Dispenser comes in, Whether you are in a medical office, a corporate professional space, small self-serve lunch counter, or even in a home-based business, it’s just the perfect size. It measures just 15.3” and can fit in a compact space.

    Features of the Ice-O-Matic GEMD270

    Ice-O-Matic has made it easy to install this air-cooled, self-contained ice machine. All you need is a water supply line and an 115V electrical source to plug it in. It’s rated at 70 degrees air temperature and water that is 50 degrees. It runs super quiet, too.

    The GEMD270 makes perfect pearl ice that is soft, chewable, and is just the right consistency retains the flavor of your favorite soft drink, juice or other beverage. It will produce 273 pounds of ice in 24 hours - that’s an astonishing 12 lbs. per hour and has a 12 lbs. capacity storage bin. Even at the busiest times, that means it will quickly refill to capacity and the ice is going to be fresh.

    The lighted keypad on this ice machine makes it super easy to operate and if users only want water without ice, it’s easy to do. The 7.5 inch clearance below the touch-free dispenser makes it easy to fill your container with ice.

    Cleaning this unit is a breeze. It features a stainless steel finish and the plastic chute is easy to disassemble and clean and is easily reassembled.

  9. Ice-O-Matic ICE0500FA-B40PS

    When you’re running a busy restaurant, bar or other establishment that uses a lot of ice, you just don’t have time to worry about an ice machine that cannot keep up with the demands of the needs of your patrons. No one likes to have ice water without ice, or be served a drink from the bar that is meant to be served cold that’s lukewarm. The Ice-O-Matic ICE0500FA-B40PS can keep up with the demand of even the busiest of settings.

    More About the Ice-O-Matic ICE0500FA-B40PS

    The ICE0500FA-B40PS features a stainless steel exterior with a 30" wide air-cooled ice maker that has an impressive production rate of up to 565 pounds of full cube ice in a 24-hour period. On those times when it’s not so busy, it has a20” high, low-profile polyethylene-lined ice storage bin is foam insulated and is mounted below the ice maker that can hold ice for when you do need it holding up to 344 lbs. of ice. The opening is large enough to allow access to scoop out the full cubed ice without needing a step stool to do it.

    Ice-O-Matic has made it so that the ice machine and ice storage bin combo of the ICE0500FA-B40PS is 57.5” high and the 6” legs are adjustable in order to stabilize it and so that it will fit in the space that you need it.
    The installation of this particular ice machine with a minimal foot print requires a 115 volt electrical connection, plus an incoming water line for potable water. It also requires drain access for water that is purged. It also needs a drain for any purged water from the end of each ice-making cycle. The Ice-O-Matic ICE0500FA-B40PS is Energy Star qualified so you can be assured of savings for your business.

  10. Ice-O-Matic ICEU300HW: A Water-Cooled Machine for your Undercounter Space

    Ice-O-Matic's ICEU300HW is a water cooled undercounter ice machine. This powerhouse is capable of producing up to 356 lbs of half-cube ice per day. This rate equates to roughly 15 lbs of ice per hour, making this machine perfect for midsize food service businesses. The built in storage bin will ensure that you will always have ice on hand, as it holds 112 lbs of ice.

    Half-sized ice cubes are just that, roughly one-half the size of regular ice cubes. More cubes means more liquid displacement, making this style of ice a favorite in the restaurant and beverage industry. The half-cube is also used in ice dispensers, the size ensuring that there will be no clogs in the dispensing mechanism.

    Water Cooled Means Less Energy Used

    The Ice-O-Matic ICEU300HW is water cooled, so there is no need to worry about side clearances for air vents. The unit runs more quietly as such, and there is no hot air generated in the area around the machine. Since the unit is water cooled, it will use more water than an air-cooled model, up to 175 gallons of water per 100 lbs of ice produced.

    For installation, the unit will require two incoming water lines and a 115-volt power source, and an external drain that can handle the amount of water purged daily. The unit is just 30” wide, and without worry about side clearances, it is easily installed in spaces that meet the above criteria. At 39” high with the 6” legs attached, it will fit easily under most commercial countertops.

    Included with the ICEU300HW is the Harvest Assist technology, which helps to remove ice from the evaporator more quickly. It comes with antimicrobial protection on all surfaces which come in contact with water and ice to help deter slime and bacteria accumulation.

    The Ice-O-Matic ICEU300HW comes with an outstanding 3 years parts and labor on the Ice Machine as well as 5 years parts coverage on the evaporator and the compressor.

    If your business needs a steady, reliable supply of half-cube ice, then the Ice-O-Matic ICEU300HW is the machine for you.

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