Social Media

  1. Protecting your online reputation: what you need to know

    We live in a digital world. Your customers will be posting their pictures and opinions of you on Instagram, Google, Yelp, Facebook, and more! While we hope that everyone is a fan, it's easy to have issues (or unhappy customers) who can hurt your reputation and influence whether future customers frequent you - or your competition.

    Even though it's time consuming and sometimes no fun at all, it's very important to protect your online reputation. Here are some tips to help you stay on top of your game:

    1/ DON'T offer free items to make the problem go away. It's easy to respond to a negative review with an offer for a free beverage, meal, heck, anything to make the customer happy. But it's a much better idea to find out WHAT the problem was and try to fix the issue and apologize (if warranted). That way, you are improving the success of your business and guarding

  2. Top 20 Blogs for Restaurant Owners and Managers

    One of the qualities of any successful restaurant owner is that they are constantly researching and learning new ways to make their restaurants better and more efficient.  To that end, we’ve gathered together some of the top resources for restaurant owners to gain inspiration, purchase products, have a few laughs, and more.  Following are the top 20 blogs for restaurant owners.

    Top 20 Blogs for Restaurant Owners and Managers

     

    1. http://www.mygrubshop.com/

    MyGrubShop talks about restaurant ordering portals from the restaurant’s side.  There are also plenty of ideas about how you can maximize the profits from using these portals, as well as an interesting take about GrubHub.   The information and advice

  3. Ice Bucket Challenge Numbers

    Like you, we’ve been watching the ALS ice bucket challenge spread like wildfire around the Internet. People have been challenging their friends, neighbors, celebrities, and even orange traffic cones to take the challenge.  They’re complying, too (well, we haven’t seen the orange cone video yet).  Judging by the number of Youtube videos, over 1 million people have taken up the challenge.  

    This is incredibly encouraging news, because not only does it draw attention to a degenerative disease, it also means that more than one countertop ice maker out there is working a little more to make perfect cubes of ice.  Yes, there are some people out there who are putting ice in their ice buckets to make it extra cold! We wondered just how much ice has been used in all those bucke

  4. Your Restaurant Social Scene Just Got a Lot Bigger

    But first, this- If you're wondering, "Why am I about to read a blog post from an ice machine company regarding social media and the restaurant business?", let us explain. Most of us here have worked the majority of our lives in the bar and restaurant industry. With the development of our content and social media department at Ice Machines Plus, we are now able to share firsthand knowledge of the industry, and regarding the way we've seen social media grow not only in the foodservice industry, but in ours as well. (Many of the mistakes we note in this article were learned first hand.) Now, we hope to pass on a few of these lessons so your social campaigns can be more successful. Whether you need new restaurant equipment, or tips for a bit of added exposure in the social media world, we hope our site will be of some assistance.

    Social Media: Reshaping the Restaurant Landscape

    The days

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