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About Ice Machines


Customer Service

Successful businesses know that building long-term customer relationships is the primary goal. If the customer is provided with value for their investment in time and money, and they receive high-quality service based upon trust, response, and experience, that customer will naturally make a purchase.


Ice Machines Plus is the online version of a brick and mortar store that has been in the ice machine sales business for 30 years. It is our policy to put the customer’s needs first, recognizing the customer as a person making an important investment. At, knowledgeable, caring customer team members answer customer questions about ice production rates, ice shapes and sizes, and warranty coverage. After asking customers a few questions about their ice needs, team members can make recommendations about optimal pairings of ice machines and ice storage bins, and recommendations regarding other equipment, so that the customer can feel confident that they are making the right purchase.

Knowledge’s focus is ice machines. carries all major brands of commercial ice machines such as Ice-O-Matic, Scotsman, Hoshizaki, Manitowoc and U-Line. We also carry the biggest brands in Commercial Refrigeration. is also happy to offer a selection of quality commercial grade dishwashers and cooking equipment such as charbroilers, microwaves and more. maintains a very high standard in customer service. The company’s expert staff members are always ready and available to answer all customer questions over the telephone, via an email conversation, or even through one-on-one Online Chat with a customer team member. With over 30 years experience in ice machine and foodservice equipment sales, the team at can find the best solution to meet even your most challenging ice production, storage and dispensing requirements.